Dirty Boys Junk Removal & Demolition
Effective Date: June 1, 2025

1. INTRODUCTION

Dirty Boys Junk Removal & Demolition (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services or providing us with your information, you agree to the practices described in this Privacy Policy.

2. CONTACT INFORMATION

Dirty Boys Junk Removal & Demolition
6300 Kingery Highway, Suite 108
Willowbrook, Illinois 60527
Phone: (630) 808-4084
Email: info@dirtyboysusa.com

3. INFORMATION WE COLLECT

3.1 Personal Information
We may collect the following personal information:
• Name and contact information (address, phone number, email)
• Billing and payment information
• Service location and property details
• Communication records (emails, calls, messages)
• Photos of items or areas for service estimates
• Insurance information (when applicable)
• Emergency contact information

3.2 Non-Personal Information
We may collect non-personal information including:
• Browser type and version
• Operating system
• IP address and location data
• Website usage patterns and preferences
• Device information
• Cookies and similar tracking technologies

4. HOW WE USE YOUR INFORMATION

We use your information to:
• Provide junk removal and demolition services
• Process payments and manage billing
• Schedule appointments and coordinate services
• Communicate about services, updates, and promotions
• Improve our services and customer experience
• Comply with legal obligations
• Protect against fraud and unauthorized activities
• Analyze website usage and optimize performance
• Send marketing communications (with your consent)

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:
• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and security

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Types of cookies we use:
• Essential cookies (necessary for website operation)
• Performance cookies (analyze website usage)
• Functional cookies (remember preferences)
• Marketing cookies (deliver relevant advertisements)

6. DISCLOSURE OF INFORMATION

6.1 Service Providers
We may share information with third-party service providers who assist us with:
• Payment processing
• Website hosting and maintenance
• Customer support services
• Marketing and advertising
• Data analysis and reporting
• Legal and professional services

6.2 Legal Requirements
We may disclose information when required by law or to:
• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Prevent fraud or illegal activities
• Enforce our terms of service

6.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:
• Encryption of sensitive data
• Secure data transmission protocols
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Secure data storage and backup systems

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

8. CHILDREN’S PRIVACY

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

9. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

9.1 Access
• Request access to your personal information
• Receive a copy of the information we hold about you

9.2 Correction
• Request correction of inaccurate or incomplete information
• Update your contact and account information

9.3 Deletion
• Request deletion of your personal information
• Note: We may retain certain information as required by law

9.4 Opt-Out
• Unsubscribe from marketing communications
• Opt out of certain data processing activities
• Disable cookies through browser settings

To exercise these rights, contact us at info@dirtyboysusa.com or (630) 808-4084.

10. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during international transfers.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

12. DATA RETENTION

We retain your information for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:
• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

The effective date at the top of this policy indicates when it was last updated. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. STATE-SPECIFIC RIGHTS

If you are a resident of certain states (such as California, Virginia, or Colorado), you may have additional privacy rights under state law. Please contact us for information about exercising these rights.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dirty Boys Junk Removal & Demolition
Privacy Officer
6300 Kingery Highway, Suite 108
Willowbrook, Illinois 60527
Phone: (630) 808-4084
Email: info@dirtyboysusa.com

We will respond to your inquiry within a reasonable timeframe.

Last Updated: June 1, 2025

This Privacy Policy is effective as of the date listed above and supersedes all previous versions.